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  #1  
Old 01-07-2010, 12:16 PM
m v p
 
Join Date: Mar 2005
Location: Lawrence, Kansas
Posts: 33,664
Thumbs up Bet First Class

Just wanted to give my feedback as I processed a withdrawal yesterday.

There was an issue with the withdrawal on my end (not theirs), and Judge and the guys went out of there way to get my money to me, and they did it very quickly. For some reason Moneygram wasn't working for me, and Judge called me personally and had the money sent to me via alternate route within 30 minutes.

In the past with offshore books I've found that any hiccup in the withdrawal process means you'll be waiting days for the problem to be fixed and even longer for your money to arrive. That wasn't the case in this instance with BetFirstClass

Having Judge here at the Mall makes this book a no brainer to have for people who post here.

Thanks BFC
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  #2  
Old 01-07-2010, 05:32 PM
The Big Kahuna
 
Join Date: May 2002
Location: Florida
Posts: 52,724
Blog Entries: 2
Quote:
Originally Posted by upinya83 View Post
Just wanted to give my feedback as I processed a withdrawal yesterday.

There was an issue with the withdrawal on my end (not theirs), and Judge and the guys went out of there way to get my money to me, and they did it very quickly. For some reason Moneygram wasn't working for me, and Judge called me personally and had the money sent to me via alternate route within 30 minutes.

In the past with offshore books I've found that any hiccup in the withdrawal process means you'll be waiting days for the problem to be fixed and even longer for your money to arrive. That wasn't the case in this instance with BetFirstClass

Having Judge here at the Mall makes this book a no brainer to have for people who post here.

Thanks BFC
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  #3  
Old 01-08-2010, 10:02 AM
Nothing but the truth!
 
Join Date: Apr 2003
Location: SJO
Posts: 19,589
Thanks for the props, Ups. Since joining BetFirstClass, my primary focus has been on what most players consider to be the two most important qualities of a good sportsbook; fast payouts and solid customer service.

I know that 99% of our customeers who have requested a withdrawal from their account have received their funds in less than 24 hours and typically, the same day. I hope that most know that they can contact me at anytime with questions or if they need assistance with their accounts and I will always make it a priority to respond as quickly as possible, especially when dealing with our CappersMall customers.

Thanks to everyone from CM who has played with BetFirstClass in our first year as a sponsor of this fine website. You guys are like an extension of my family and I value your friendship as well as your business a great deal. ...
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  #4  
Old 01-08-2010, 10:33 AM
Brodabuster
 
Join Date: May 2007
Location: Niagara Falls
Posts: 1,566
Just a great book all together. The customer service with The Judge definately makes all other books Uncomparable.
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  #5  
Old 01-08-2010, 06:22 PM
Registered User
 
Join Date: Dec 2003
Posts: 2,458
BFC already at the top of the list for customer service....best way to build a reputation in what can be a shady business...
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  #6  
Old 01-08-2010, 09:52 PM
Advisory Board
 
Join Date: Jul 2002
Location: Alabama but displaced in NC
Posts: 15,103
Judge would not partner with something not first class!

wde
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