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Originally Posted by johnny1212
I would not keep one dime over at Royal. TheJudge you never heard of Royal ripping anyone off all these years? You prolly have an easier time finding ppl who have been ripped off then ppl who have been paid by them
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I am in no way recommending that anyone do business with these guys. As stated above, they have been well known for some time as a slow pay book and I was simply sharing my experience with them.
To answer Johnny's question, perhaps you are thing about Royal Bet which is a completely different shop. I have not heard of BetRoyal stiffing players and apparently neither has Sports Book Review:
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Originally Posted by SportsBookReview
7/24/2007 02:09 PM
SCAM ALERT: BlackDog Sportsbook offering credit line to BetRoyal (SBR rating D+) users. SBR has received reports from bettors that have been solicited from new Costa Rican sportsbook, BlackDogEG.com and offered to wager on credit. A former BetRoyal employee is representing the book, calling and emailing players he previously serviced. This is an extremely risky proposition for the player as well as Bookmaker and is considered a reckless way of bringing in action. SBR has received many complaints from players who have been scammed as a result of similar offers. SBR can rarely assist in these situations which are usually based on hearsay verbal agreements.
7/20/2007 10:16 PM
SBR’s Sports Betting Rules Monitor:
BetRoyal (SBR rating D+) removes all rules regarding -105 reduced juice lineset.
7/5/2007 06:51 PM
BetRoyal (SBR rating D+) placing a 7 day hold on new withdrawal requests. The sportsbook's customer service has told players that "because all customer information was migrated to the new paltform any payout that is reuested will have a 7 day maturity period before it is approved." BetRoyal Players whose accounts were moved successfully will see the switch from the ASI platform to Mercedes Software (demo users must select "Play For Fun").
7/3/2007 03:38 PM
BetRoyal (SBR rating D+) migration to SBGGlobal (SBR rating D-) platform completed. Players have complained of wrong account balances and bounced emails. Royal management tells SBR they are currently addressing technical errors and expect these issues to be resolved today.
6/29/2007 03:36 PM
BetRoyal(SBR rating D+) purchased by SBG Global (SBR rating D-)
SBG will move BetRoyal from its Oficentro office and players to its Mercedes software platform on Monday. Royal has been lowered from C- to D+ and will remain under review. Royal Sports has improved its service in 2007 and support management, which is expected to stay with the book, has been attentive to player matters over the course of the past year. SBGglobal has been on the SBR Blacklist since 2001 with most complaints coming from big players who were cheated out of large winnings.
1/3/2007 06:47 PM
BetRoyal (SBR rating C-) players complain of stalled payouts. Royal Sports Management states that all pending withdrawal requests will be fulfilled this week and that merchant banking accounts are currently being funded.
Player: for the last week and a half i have been trying to reviece my 2 payouts per week of 2500 but they just wont pay me my money and i dont get any answers from there customer service department....i requested payouts on the 22nd and 23rd and only recieved 1 payment on the 28th and i call and call and ask them whats the deal the the other 2500 and they dont give me a answer and i just keep requesting it so maybe you guys can maybe speed up the process i have 11k in my account and i have quit betting in there becuase i am scared i wont recieve my money if i win more please let me know
9/29/2006 06:52 PM
BetRoyal (SBR rating C-) to offer to settle debts with vicitims of Virtual Group Sportsbooks. The sportsbooks include, but are not limited to, ScoreSportsbook, PyramidSportsbook, KingSportsbook and TNTsportsbook. These properties, which were operated by the BetRoyal parent company, closed their doors in 2003 making players the victim of theft. Customers are encouraged to contact SBR with balance and account information. Royal Sports has agreed to allow SBR to mediate claims where balances are questionable. An official statement is expected early next week.
9/2/2006 09:41 AM
SBR Bill Dozer reports: BetRoyal (SBR rating C-) adds "payout issues" button which points to an email for the book’s General Manager. Royal tells SBR they are making an effort to give players earlier access to management.Players who use this feature are welcome to copy to SBR.
8/3/2006 09:02 AM
SBR Bill Dozer reports: SBR receives three slow-pay complaints from Royal Sports (SBR rating C-) bettors in two weeks. The latest complaint comes from a player who requested $3620 via bankwire on July 10th. Management assures the client that his funds will be processed today, meaning the player is looking at a one month turnaround. CFO tells SBR that strict new accounting policies will keep payments from being delayed and will be in place later this month.
7/2/2006 10:32 PM
SBR Bill Dozer reports: Three BetRoyal (SBR rating C-) players, each with five-figure balances, slow-paid for over one month. Two of these bettors tell SBR that previous payouts have been weeks apart and for less than the requested amount. SBR to speak with management on the players’ behalf.
6/6/2006 10:56 AM
777Rock (SBR rating B) move to Cascade (SBR rating A-) office complete. Cascade ownership tells SBR that 777 will change from -107 to -105 pricing. BetCascade Management has hired Richard Jones, formerly Customer Service Manger of Royal Sports (BetRoyal), to assist with managing new brands. A deal to add Dimeplayer (SBR rating B-) has also been completed although software compatibility issues have delayed the server change.
5/1/2006 10:58 AM
SBR Bill Dozer reports: Costa Rica sources report BetRoyal (SBR rating D) in early negotiation stages to sell to larger competitor, BetonSports (SBR rating C+).
4/27/2006 08:27 AM
SBR Bill Dozer reports: EvertonBet (SBR rating D) taken off-line; client reports missing funds. SBR to contact Evertonbet’s service provider, BetRoyal (SBR rating D).
Player: "Hi Bill, I emailed you last month about a problem ive had with evertonbet. I placed a bet at the start of january. The bet won. Which was £180. 2 days later evertonbet had their whole system taken over by BetRoyal. The winnings from the bet went missing from my account and they claim their was no such bet placed. I put in a withdrawal request before the system changed and after alot of emails from them telling me the problem had been sorted nothing has happened. Now evertonbet have folded i dont know what to do. What would you suggest?"4/28/2006 (11:37:57 AM) UPDATE:Royal Sports agrees to credit player £180
3/30/2006 07:24 PM
SBR Bill Dozer reports: Doug Booth of Blue Grass joins BetRoyal as head Bookmaker. Doug tells SBR "I want players to get paid fast. I’m going to speed that up". Doug acknowledges that cases like this are unacceptable and states that he plans to help eliminate some of the company’s current procedural problems. Doug went on to say that, despite contradicting reports, he will remain the owner and Operations Manager of BlueGrass(SBR rating D).
3/29/2006 01:05 PM
SBR Bill Dozer reports: BetRoyal (SBR rating D) clients file payout complaints. A player is seeking a $2,000 withdrawal that was initially requested on March 1st. Management has assured SBR that this bettor will receive his funds today. A 2nd account holder reports waiting two months for $7500 stating that BetRoyal has ignored his monthly requests for $9,000, only sending $1500.
Player: "The current $2000 withdrawal has been pending since 3/1. I contacted them on 3/15 and they apologized profusely and instructed me to add another $1000 to the withdrawal and they would process the $3000 immediately (thanks!). I did as they said and didn’t receive the funds. Two days ago, I contacted them again and they investigated the situation and I received a phone call and an email saying that the withdrawal would be processed that very day. Needless to say, it has not been processed yet."
BetRoyal states they will provide an update on these issues as well as the replacement of former CEO, Kevin King.
2/13/2006 08:38 PM
The EOG.com’s Ken W warns players that Royal Sports(SBR rating D) is in trouble. SBR has been made aware of large players being slow paid. However, slow paying large players is hardly new to BetRoyal and more like standard operating procedure at least for the past two years. SBR does not have first hand knowledge or supporting information to warrant a downgrade from the current SBR D rating at this time although players should take EOG warnings seriously.
2/12/2006 11:35 AM
Merger and Aquistion activety at all time high. VIP Sports is the most active buyer. YouWager, BetRoyal and many smaller books are all said to be Sellers actively seeking buyouts. BetCRIS could also be a Buyer under the right circumstances which recently has focused on bailing out small operators. BetWWTS has made several trips and has signed at least one confidentiality agreement although we are unaware of any serious interest. Sportsbooks who have had made M&A headlines in the recent past that appear to be holding pat; Hollywood, BoDog, SportsInteraction are said to be no longer active Sellers. Smaller operations such as BetMaker, YouWager and Sportbet along with operations that have difficult reputations such as Royal Sports have mostly signed confidentiality agreements giving buyers a chance to possibly make an offer. SBR expects a pick-up in M&A activity despite rising valuations.
2/4/2006 03:07 PM
SBR Bill Dozer reports: Two BetRoyal slow-paid clients including SBRforum poster paid in full. Royal reports processing payout for 3rd player via credit card refund, blames European credit card system for delay.
2/3/2006 11:36 PM
SBR Bill Dozer reports: SBRforum poster complains Royal Sports(SBR rating D) unable to process payout.
"...reloaded recently and did the same thing only this time my Neteller payout was delayed...made the request on Monday and still don’t have the money Friday night...kept getting the run around from customer service saying they are having Neteller problems due to an unusually large amount of Neteller payouts they recently processed they have exhausted their Neteller funds and need to delay payouts....Very scary explanation."
SBR has received two other withdrawal complaints from the company’s users, one from BetRoyal sister site EvertonBet(SBR rating D), within the past week.
12/17/2005 04:51 PM
SBR Bill Dozer reports: Player waiting two weeks for a Fedex tracking number from BetRoyal (SBR rating D-). Royal management assures SBR that the player’s check will be sent on Monday, the 11th business day. To Royal’s credit, they have changed the listed wait time for a tracking number from 3-7 days to 10 days. Recent player feedback suggests that a bank check will take 21 days to be in-hand.
12/2/2005 12:28 PM
TOW management meets BetRoyal (SBR rating D-) management to explain recent issues, disclose their short and medium term plans and re open a line of communication. Management tells TOW that they are still unable to process payout via checks within industry standard timeframes. Some significant delays may therefore be expected from time when requesting payouts via cashiers checks. However they disclosed their available Neteller balance which appears to be within industry average levels. Management discarded circulating rumors about a possible demise, indicating that said rumors may have been fueled by a couple of recently dismissed middle managers....
11/29/2005 11:54 PM
SBR confirms payments for some players at BetRoyal(SBR rated D-) After a rash of slow pay complaints and even a player who was physically threatened, speculation intensified that Royal Sports(SBR rated D-) may be ready to close. News of payments and partial payments are a welcome sign.
11/26/2005 07:08 PMA disturbing complaint on BetRoyal (SBR rated D-) threatening a player: The player complained of being slow paid and was then told: "We are coming after you!"
11/22/2005 03:34 PM
SBR Bill Dozer reports: BetRoyal (SBR rating D-) stalling, hoping to avoid $18,000 payout? The player was initially told his $9,000 bank wire request was processed four weeks ago, yet his account balance was never debited. One week after the initial request the bettor asked for an additional payout of $9,000 to a different checking account. Three weeks after Royal confirmed that both withdrawals were cleared to be processed, customer service tells the client that they do not have any record of his withdrawal requests. The account balanace exceeds $22,000.
Players who are being slow-paid should not continue to wager with their sportsbook. Continuing to play encourages the book to deny payment, hoping that the stress and inability to bet elsewhere will cause the bettor to lose his funds.
11/6/2005 07:53 PM
SBR Bill Dozer reports: BetRoyal (SBR rating D) pays winning bettors mentioned in yesterday’s report. Withdrawals were issued by Royal management after a one week delay for both players.
11/5/2005 03:35 AM
SBR Bill Dozer reports: Two Royal Sports (SBR rating D) bettors complain of payout problems.
"Hello , I’ve been trying to withdraw $2000 for the last 4 days ,i know its not panic time yet however the worrying part is the lies they tell , "ok it will be in your a/c tomorrow etc etc " , after numerous phone calls , e-mails , live chat there csd supervisor george has just informed me that after checking with accounting ,they don’t have any record of my request , what bull****, he tells me he has personally now put in the withdrawl request and i should have the money in my neteller a/c within 48 hours , if this doesn,t happen what can i do , appart from coping it up the kazoo? I have had many dealings with on-line sportsbooks and this is the first time I’ve had a problem ,I used to check with your site before opening new a/cs butI stopped, i guess i got complacent , well this is a wake up call , i won’t be opening any a/c,s in future without at least a c rating from you guys ."
"I have an account with BetRoyal which i opened about two weeks ago. I loaded it up with $400 using click2pay and went on a great run. My balance now is over $6,000. For the past few days i have been given the run around about payment. they are telling me since i used click2pay they have to figure out another way to pay me back other than what i had requested (bank check, western union). thank you"
It is unknown if these are isolated cases or the beginning of Royal’s latest accounting problem. Curently SBR is monitoring only the two complaints shown above.
8/28/2005 10:04 PM
SBR Bill Dozer reports: Both BetRoyal (SBR rating D) players who filed slow-pay complaints (reported 8/23/05) have received their pending withdrawals. SBR to monitor payout process for remaining funds.
8/23/2005 01:55 PM
SBR Bill Dozer reports: Royal Sports (SBR rating D) player waiting 18 days for bank wire payment. BetRoyal tells SBR that the payout was processed today but will not appear in the player’s account for another week.
A 2nd player also voices his frustration while waiting two weeks for a $10,000 bank check.
"I am a long time high dollar handicapper and I am having a nightmare experience with BetRoyal.com better known as Royal sports. I am up about 40k and I have been trying to get paid for weeks now. Every neteller withdraw I have asked for is delayed and takes several phone calls to get it through. I also requested a 10,000 check payment but I am at 2 weeks and doubtful it will be any time soon."
7/5/2005 02:11 AM
SBR Bill Dozer reports: Player paid in full after three week slow-pay by BetRoyal (SBR rating D-). SBR will continue to update the status of this batch of withdrawal complaints. Two players are currently waiting for their payouts to be processed.
7/3/2005 11:33 PM
Weekend Slow-pay Complaints:
TheCasinoFiles (SBR rating F+): owes player $2675 since last March. PlayerSupport assures SBR that a reasonable payment plan will be in place by Tuesday.
BetRoyal (SBR rating D-): owes player Neteller payout for $2500 since last Wednesday. SBR now has complaints from three players with outstanding withdrawal requests.
GolfingGods (SBR rating D): Player reports being asked to wait one week for his Neteller withdrawal. SBR has also received recent customer service complaints against GolfingGods.
7/1/2005 10:11 AM
SBR Bill Dozer reports: BetRoyal (SBR rating D-) agrees to pay slow-paid player, concluding high-profile dispute. SBR has recently received three additional payout complaints, two of which are currently pending. SBR to report on the status of these withdrawals.
6/28/2005 07:38 PM
SBR monitoring player’s dispute with BetRoyal (SBR rating D-). Royal management believes the issue will be resolved to the player’s satisfaction by tomorrow evening.
5/30/2005 11:18 AM
SBR to meet with BetRoyal management and a new company adviser in June. The company is looking to improve its image and hopefully is open to making changes.
5/29/2005 09:57 AM
SBR Bill Dozer reports: BetRoyal (SBR rating D-) asking players to wait for payouts so that they can meet their monthly quota? After waiting over three weeks for a $10,000 withdrawal the player is asked:
“Would it be possible if we proceed with your request first time Wednesday morning? We have a sales goal to meet, Tuesday is our last day to do so and I would really appreciate if maybe you could wait one more day.”
This may actually be encouraging news for current customers who are attempting to interpret the most recent warning signs. In the past two weeks, Royal has offered huge cash bonuses to those with pending payouts if they are willing to cancel their withdrawal request. SBR has also received an influx of slow-pay complaints. Although these actions would be detrimental to any sportsbook’s long term plan to turn a profit, current players can hope that accounting has exceeded the funds allocated for the month of May and that payments may be quicker at the start of June.
5/26/2005 07:40 PM
Royal Sports takes a step forward (SBR rating D) pays player $15,000 that they could of rightfully NOT paid. The player received double the agreed amount bonus from BetRoyal and failed to report the error. He then leveraged the extra money in the casino and won $15,000. In a move that surprised SBR, Royal Sports paid the player. Under the SBR rules of account confiscation, Sportsbooks are allowed to confiscate winnings that have been won with deposits fraudulently made or made by error. Players should be careful not to bounce automatic check deposits(ACHs or EFTs). Several players have won significant amounts of money only to find out their initial deposit did not clear the bank. In these cases, the players forfeit their winnings.
5/24/2005 09:37 AM
SBR Bill Dozer reports: Two players complain of being slow-paid by BetRoyal (SBR rating D). The most recent complaint comes from a player who reports waiting two weeks for $1,000.
4/4/2005 12:28 PM
Royal Sports (SBR rating D) Tej sends armed men to intimidate SBR staff, SBR agrees to allow a corrected SBR Newswire. SBR reports no corrected report offered by Royal Sports. After sending three armed thugs to detain SBR staff in Costa Rica it was decided SBR would give BetRoyal a week to clarify the SBR report that the infamous Tej was in fact the new owner of Royal Sports. Tej’s thugs were arrested without incident by heavily armed Costa Rican police while the forced meeting between Royal Sports and SBR was still taking place. SBR appreciates the remarkable response time and overwhelming force employed by Costa Rican police.
Royal Sports has now declined to issue a corrected statement as promised leaving little doubt that the original report by SBR was correct.
Tej’s tactics of intimidation threaten the industry and give critics of gaming in Costa Rica fuel for their argument that gaming attracts thugs, organized crime and other undesirables.
4/2/2005 11:55 PM
SBR Bill Dozer reports: SBR receives multiple slow-pay reports from BetRoyal (SBR rating D) players. The majority of these complaints come from players waiting for payment by check.
3/30/2005 11:04 AM
SBR Costa Rica office reports: BetRoyal (SBR rating D+) requests they be allowed to issue a corrected statement to SBR as to the involvement of Tej which was reported by SBR and 911 and confirmed by Roberto C, Royal’s previous CEO.
3/27/2005 01:56 PM
Royal Sports (SBR rating D+) lowered from C- to D+, placed on SBR negative rating watch: A BetRoyal player previously limited for arbitrage scalping now offered unlimited 25% bonuses on deposits of $5,000 or more. In another unrelated incident, a player attempting a withdraw is offered a bonus to NOT make a withdrawal until after the NCAA tournament.
2/22/2005 10:03 PM
BetRoyal (SBR rating C-) moving from Curacao to Costa Rica this week. Players should expect intermittent disruptions to both phone and web site for the next several days.
2/17/2005 01:29 PM
SBR Bill Dozer reports: BetRoyal (SBR rating C-) refusing to pay advertising affiliate. They acknowledge that they owe over $16,000 and that they are almost three months behind in payment. Royal has a bad habit of withholding promoters’ already earned money as leverage.
1/29/2005 10:49 PM
BetRoyal (SBR rating C-) SBR rating raised on restructuring plans. Management recently disclosed detailed restructuring moves. SBR believes that these moves will strengthen Royals’ financial position by lowering costs. Investment and effectiveness in marketing remains sufficient. There are still problems mostly with old debts, lawsuits as well as short term problems which could cause some temporary customer service issues. However, this upgrade notes that SBR does not expect any slow pay periods or financial problems in the short term.
1/10/2005 04:49 AM
BetRoyal (SBR rating D) exits the credit business. Operating under BetMidas.com, Royal Sports attempt at the credit side of the business is finally over. BetMidas and BetCharter were both unprofitable and highly problematic involving scam artists and stiff agents. The move is a positive one which will allow Royal to focus on their core post-up business.
12/9/2004 10:36 AM
BetRoyal (SBR rating D-) Forced to answer in a Dutch court why they stiffed a US player for $50,000. Reporting from Curacao, Netherlands Antilles:It all started when a California lawyer ran his winnings at Royal to over $50,000. When it came time for a payout Royal tried every trick in the book not to pay and when that didn’t work they even invented one never seen before in the offshore industry. Royal claimed that the player had a history of credit card chargebacks at two other sportsbooks, therefore he must forfeit his $50,000 in winnings. Royal admits the player never charged back anything at Royal and they gladly accepted his bets and his business. And that’s the problem. Royal has been using every legal maneuver possible to delay the trial and some observers think they will flee the island to avoid what is probably the short arm of Dutch justice. The player, however, has already retained legal reps in Royal’s soon to be new home of Costa Rica. Unfortunately, most players do not have the resources of this player and can not chase down deadbeat Bookmakers to the ends of the earth. Therefore it is important to play at a highly rated sportsbook so if you go on the roll of a lifetime you can savor the victory instead of chasing deadbeats.
10/30/2004 12:52 PM
SBR Bill Dozer reports: Player reports that he is waiting three weeks for a FedEx withdrawal from BetRoyal (SBR rating D-). He also states that his previous payout took two weeks. SBR to inquire on player's behalf.
Update: Royal has provided the player with a tracking number for FedEx payment. Management claims that FedEx had lost this player's package and is responsible for the delay.
10/11/2004 11:44 AM
BetMidas (SBR rating F+ raised from F-) This is a per-head service offered by Royal Sports. SBR will eventually drop the coverage of this scam infested credit-only sportsbook. However, players should be aware that many supposed agents are really con artists using BetMidas and BetRoyal to facilitate their scam. Beware of agents asking you if you would like to play on credit. If you lose they will demand immediate payment and if you win they will disappear and Royal will tell you the agent went away for a while.
10/11/2004 11:30 AM
BetRoyal (SBR rating D-) Makes good to players scammed by Royal managed BetCharter. In a meeting with SBR in Curacao, Netherlands Antilles, Royal Sports CEO has assured SBR that all players involved in the scam have been paid in full.
10/7/2004 09:30 AM
SBR reporting from Pinnacle Sports (SBR rating A+), Netherlands Antilles
• Pinnacle set to accept Western Union again by this weekend.
• Pinnacle terminates transfer (credit) agreement with BetRoyal (SBR rating F)
• Pinnacle Poker to launch on Thanksgiving
9/29/2004 02:37 PM
Russ Hawkins, a BetRoyal (SBR rating F) advertiser, defends Royal Sport’s recent scam. According to Mr. Hawkins, the Royal Sports scam reported by SBR is common and there is no need to fault Royal Sports for trying to make some money. SBR continually reminds players to be careful at popular sports sites. As in Mr. Hawkins case, many of these sites are simply paid by Royal to look the other way. The subject above made no mention of the scam and even touted Royals latest offer to unsuspecting players.
9/27/2004 02:29 PM
The BetCharter scam another black-eye for players and so-called watchdog sites. BetRoyal (SBR rating F) who setup and managed the BetCharter scam site has bought and paid for silence on all the major watchdogs and none have even reported the scam. The ‘marks’ in this scam have settled and are being paid by Royal for a lower settlement amount. Players must be ever vigilant of scams as well as web sites that simply appear to hold the players interest when in fact they are in the scam sportsbook’s pocket.
9/26/2004 09:15 PM
SBR Bill Dozer reports: BetRoyal (SBR rating F) has agreed to shut down scam sportsbook BetCharter (SBR rating F-). The player whose funds were stolen was offered a settlement, and has accepted.
Note to operators: SBR will not overlook scam sportsbooks hiding behind the label of “credit shop” while quietly soliciting deposits.
9/24/2004 12:00 PM
BetRoyal (SBR rating F) continues to be a part in the alleged scam operation of BetCharter.com(SBR rating F-). As of noon today, the scam operation of BetCharter remains being fully serviced by Royal Sports and the web site remains live. SBR has requested that Royal Sports take down this web site and stop participating in this alleged scam so that the number of victims does not increase.
9/23/2004 07:50 PM
BetRoyal agrees to resolve the activity with BetCharter (SBR rating F-) Players and other victims of BetCharter should immediately stop all betting activity and call Royal Sports as well as write SBR. Players should be aware of a scam using Royal Sports and BetCharter. SBR will continue to monitor the settlement talks with the victims.
9/23/2004 03:41 PM
Breaking news of a sophisticated scam leads to a downgrade of all Royal Sports owned sportsbooks. Downgrades to include BetRoyal, Lay107 and Gamblers Ave from D to F. BetCharter from D- to F-, BetMidas F+ to F- and MajorBetting unchanged at D-.
9/8/2004 04:01 PM
Curacao-based sportsbooks operating with minimal or no staff due to Hurricane Ivan. Players may notice an absence or decline in service at the following sportsbooks: VIP Sports, Game Day, Bet On Games, Fair Deal, Bet19, ASAP, Pinnacle Sports and the BetRoyal Family of books. Most are expecting to be operating as normal by morning.
8/29/2004 09:42 AM
SBR reporting from Curacao, Netherlands Antilles: BetRoyal (SBR rating D+) in arrears to their Western Union agent. Royal Sports continued to tell this vendor for the past 6 months they were unable to make even a partial payment on this important $80,000 debt. Management of Royal promised payment when football started but instead has put the Western Union agent on a payment plan claiming they do not have the liquidity. Royal Sports continues to insist they have money but admit they conduct business in a dishonorable method and are in serious arrears on nearly all accounts.
8/19/2004 06:23 PM
BetRoyal (SBR rating D+) - former CEO claims Royal Sports has "serious issues". SBR has documented many of the problems facing Royal and will meet for the second time this month with management on August 28th in Curacao, Netherlands Antilles.
UPDATE: Royal's management suggests the former CEO is pressing and leveraging his own business opportunities none of which has any material effect on the Royal Sports operation.
8/9/2004 02:41 PM
BetRoyal (SBR rated D-) has positive discussion with SBR Royal Sports was rated a B- until slow pays starting in January of this year began a series of downgrades. On April 26, 2004, SBR asked Royal Sports to allow a trusted 3rd party to verify player balances. This is an unusual situation in that Royal claimed to have the players money but was still in slow pay mode. In today's discussion with Royal Sports CEO Kevin King, Mr. King stated that first; there will be no more slow pays and second; Royal would work to satisfy the SBR request that player balances be verified. SBR looks forward to positive results on both points.
8/9/2004 11:59 AM
BetRoyal (SBR D-) to be “Put” back? Reports that the deal to sell Royal may be rescinded. Royal Sports CEO disputes report.
8/2/2004 05:56 PM
SBR Bill Dozer reports: BetMidas (SBR rating F) offering high limit, 100% match bonuses to scalpers via email. BetRoyal services BetMidas but states that they are a financially independent sportsbook.
7/16/2004 05:46 PM
Bill Dozer reports: BetRoyal (SBR rating D) slow-paying player for just under $10,000. Player shows SBR one month worth of emailed excuses and false promises regarding pending bank wire payout.
6/5/2004 09:01 AM
BetRoyal (SBR rating D) problems mount - Royal sponsors finally admitting that this book is in serious trouble. SBR downgraded Royal on January 6th, 2004 and has pressed Royal for months to disclose how much players money they have left to a third party of their choice. SBR continues to request that sponsors, payment solution providers, Curacao officials and players exert pressure on Royal to come clean and disclose what portion, if any, of players money is still held by Royal Sports.
5/29/2004 12:17 PM
SBR has positive meeting with BetRoyal (SBR rating D) Caught in the crossfire is the likeable and professional Kevin K., the new CEO of Royal. SBR believes given the resources and authority, Kevin K. could revive Royal from the mismanagement and poor business decisions which he inherited. The meeting between SBR and Royal had just concluded when SBR learned of slow pays to employees and employees that no longer have advanced schedules but instead are on daily call-in. The relationship between Royal and MajorBetting was also discussed and SBR is of the opinion that this book has little chance to survive. On a positive note, Royal indicated they have come to terms with Leo of the MVP group as head linesman. Kevin from Royal has drastically reduced the amount of office space leased and cut costs in many areas and from SBR's observations, done an excellent job given the business he inherited and the lack of funds. Royal would not be a slow-pay book if Kevin had the resources to pay on demand. The Royal investors have poured millions of dollars into Royal in the last couple of years only to see it mismanaged away. Royal finally has a CEO worthy of investment and should give this operator a chance. The industry and especially those here in Curacao, should pressure the Royal ownership to properly fund this operation. Otherwise, Royal's ability to survive until football is probably no better than 50-50 and may be considerably worse.
5/11/2004 07:30 PM
Royal Sports (SBR rating D), Bowmans (SBR rating A-) SBR previews BetRoyal's new site currently in beta testing. The new site will be powered by the best current software. SBR very much impressed with the current effort. The new Royal site to debut by July 1st. Bowmans is scrapping INet software and making a million dollar investment in a Victor Chandler-like software version. SBR viewed software last month in Antigua. This software is no less than revolutionary and will rival ASI as the players favorite software.
4/28/2004 09:08 AM
SBR Bill Dozer reports: BetRoyal pays player outstanding balance in full after management learns it is unlikely player will receive funds from BetPanAm
4/27/2004 03:20 PM
SBR meets with ex CEO of BetRoyal (SBR rating D-) who personally assures SBR of Royal Sports solvency - SBR still insists that player funds be verified by a mutually agreed third party
4/21/2004 06:47 PM
In a conference call between SBR and BetRoyal (SBR rating D-), SBR proposes 3rd party verification of Royal Sports player escrow fund - Royal CEO viewed the proposal favorably and will seek ownership approval - SBR provided two prominent names for Royal to choose from to examine Royal Sports player escrow bank accounts. SBR promised a complete reevaluation of Royal including SBR rating consideration upon verification of player funds
4/20/2004 06:28 PM
Anatomy of today's slow pay at BetRoyal(SBR rating D-) - Update: SBR calls Royal's CEO Kevin King, who claims customer service made an error and that client will be paid by 04/26, at the latest.
4/19/2004 03:19 PM
BetRoyal (SBR rating D-) Removed from the Curacao bookmaker organization CIGA - Royal Sports likely using player funds to employ shills to attempt to tarnish any site that states the truth about their current fragile condition - Be careful and weary of any contests, advertisement or bonus from this desperate operation
4/14/2004 02:00 PM
BetRoyal (SBR rating D-) Costa Rican sources report that Royal has been in Costa Rica looking for an office or a partner or both - Once a premier sportsbook Royal Sports continues to struggle with shareholder lawsuits, an active CEO who has supposedly resigned, slow pays to long time clients and an asset sale to mysterious owners who have yet to come forward. SBR warns players that this is a dangerous situation. Royal's current legal and financial position is uncertain at best.
4/12/2004 05:58 PM
SBR Bill Dozer reports: BetRoyal claims rights to player's PanAm funds after player meets 10x rollover requirement. This is the e-mail sent to the player by Royal's CFO, Marco Swart.
4/12/2004 01:18 PM
Player files slow-pay complaint against BetRoyal (SBR Rating D-) SBR Bill Dozer currently in communication with Kevin King, Royal's Chief Executive, regarding this situation.
4/6/2004 10:02 AM
BetRoyal (SBR rating D-) Stalls and slow pays 8 year customer, acct ID 6721Txxx. Originally requested a payout on March 23, player has been told three times to call back for a tracking number. On the last request player was told the person who handles payouts "..is on vacation".
4/5/2004 11:14 AM
BetRoyal (SBR rating D-) Minority shareholders receive "liquidation" letter from the CEO of Royal. In a letter to Royal's minority shareholders, lead attorney Daniel D. Zahavi recommends "I only have one advice: instigate legal procedures.." to stop what they believe is a sham. Meanwhile, Roberto C., CEO of Royal as well as owner of a new SBR imitator site, TheOffshoreWire.com, tells SBR that there are no improprieties. Roberto C. states that the sale is real and that the minority shareholders will get fair value for their ownership.
4/4/2004 12:41 PM
BetPanAm (SBR rating F+) Under pressure from BetRoyal CEO and aspiring watchdog, Roberto C., BetPanAm set to begin settling payouts this coming week
3/2/2004 12:00 AM
BetRoyal (SBR rating D) Tells six-year customer, Royal acct ID 5708xxxx, it now takes 7 business days to get a FedEx tracking number for a check request
3/1/2004 12:00 AM
GamblersAvenue (SBR rating D) Owned by BetRoyal - slow pay complaints like this one now common
2/25/2004 12:00 AM
BetRoyal (SBR rating D) Postup player still waiting for $40,000(return of deposited funds, not winnings) which Royal claims were credited back to players credit cards in mid December - Player's credit card company denies any credits were ever sent by Royal. Player believes Royal is lying to him and that the money was never sent - Two new slow pay complaints received this week
2/22/2004 12:00 AM
BetRoyal (SBR rating D) Second instance where big winner can not get paid as Royal searches, investigates & stalls for a reason to not pay- 1st player waiting 3 months for $90k, 2nd waiting 1 month for $30k
2/21/2004 12:00 AM
BetRoyal (SBR rating D) Reports here in Curacao hint the Dutch ownership group will not make the same kind of investment into Royal as it made in August of '03 (cash infusion of $1 million) to keep the operation afloat
2/4/2004 05:38 AM
BetRoyal (SBR rating D) Claimed to credit back player's credit card for $40k for past 3 months but player never received funds - angry player forced to go charge back route
2/4/2004 05:37 AM
BetRoyal (SBR rating D) SBR has temporarily removed the SBR report on Royal shareholder dispute at the request of Royal Sports shareholders- Royal majority shareholders to be given opportunity to prepare counter statement
2/4/2004 05:33 AM
BetRoyal (SBR rating D) Royal shareholders at odds
1/19/2004 05:58 AM
Complaints from players: BetRoyal (D+), TCBets (B-), Sportfanatic (D+), SportsInteraction (F+)
1/16/2004 05:46 PM
BetRoyal (SBR rating D+) situation improving as new CEO is given effective control
1/12/2004 05:43 PM
BetRoyal (SBR rating D) commits to resolving all slow-pay situations and blames free accounts, recent acquisitions and groups of fraudulent players as the reason for the recent slow pays
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As you can see, since the beginning of January 2004, there was only one report of a stiff job to SBR while the overwhelming majority of complaints were about slow pay on withdrawal requests.
__________________
Pura Vida!
Last edited by The Judge; 08-12-2007 at 12:18 PM.
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08-11-2007, 10:16 AM
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