Neteller cuts off Canadian and Turkey customers

[Dr. Jack]

Neteller, PLC who is already suffering with the loss of United States business has now officially announced that both Canadian and Turkish customers will no longer be allowed to transfer to online gambling sites. Here is the Candian portion of the release that appears on Neteller's web site as of last night. It is recommended that all Neteller clients withdraw any monies they have in the account now to avoid the same kind of issues the United States customers are going through now.



Did NETELLER stop allowing Canadian members to make fund transfers with online gambling sites?
With a recent review of its service to Canadian members, NETELLER announced that members who reside in Canada will no longer be able to transfer funds to and from online gambling sites. Read the most recent press release.

When is the last day that I can transfer funds with an online gambling site?
On April 9, 2007 all transfers to and from online gambling sites will be disabled for Canadian members.

Why did NETELLER make this decision?
NETELLER decided to cease online gambling transactions for Canadian members due to increased uncertainty about the status of certain activities related to online gambling in Canada.

How do I know if I am a Canadian member?
If your registered address with NETELLER is located in Canada, you are considered a Canadian member and all of the changes indicated here apply to you.

Will my NETELLER account be closed?
No. You will still be able to use your NETELLER account to securely send funds to friends and family with our peer-to-peer service, transfer funds to non-gambling sites and withdraw funds from your NETELLER account at an ATM using the NETELLER Card.

Is my money safe in my NETELLER account?
Yes. NETELLER keeps all members’ funds by holding the value in segregated trust accounts. As the largest independent online money transfer business in the world, we maintain our head office in Europe and are a publicly quoted company on the London Stock Exchange. NETELLER (UK) Ltd is authorised and regulated by the Financial Services Authority.

Am I required to withdraw my money from NETELLER?
No, there is no requirement for Canadian members to withdraw their funds from their e-wallet accounts.

Can I still use NETELLER services like Peer-to-Peer and the NETELLER Card?
Yes. You will still be able to send and receive money with our secure peer-to-peer network and you will still be able to withdraw your funds at ATMs with the NETELLER Card. The changes in service to our Canadian members only affect the ability to transfer funds with online gambling sites and to use the instaCASH deposit option.

I am a resident of Canada. Can I still become a NETELLER member?
Yes. The current changes to NETELLER’s business in Canada have no effect on the sign up process.

Why can’t I access my instaCASH funds in my NETELLER account?
NETELLER has made a policy and technical change that has disabled instaCASH for Canadian members.

Will I be able to use instaCASH again?
No decisions have been made regarding the future availability of this product.

How can Canadian members find out about changes to their NETELLER services?
All members will continue to have access to this FAQ site for answers to the most commonly asked questions.

Who can I contact for assistance?
If your question has not been answered by this FAQ, or if you require further assistance, please contact NETELLER Customer Service.

[SUPERSY8]

I don't use Neteller but I am interested in the reasoning of banning Canada and Turkey. What possible connection do these two countries have to one another.

Canada and Mexico I can understand. Turkey and Iraq I get but Canada and Turkey? WTF?

[Davydave]

Just great... that's what I was using.... sigh.

[lechu]

Me Too Thats Sucks.

[Dr. Jack]

Originally Posted by SUPERSY8

I don't use Neteller but I am interested in the reasoning of banning Canada and Turkey. What possible connection do these two countries have to one another.

Canada and Mexico I can understand. Turkey and Iraq I get but Canada and Turkey? WTF?

I think it's Turkey has been trying to discuss banning online gambling before and as far as Canada, it seems they are treated like they have a ban when they don't. It is weird though

[tmlfan4ever]

As if this just happened a week before baseball season. Having just made a deposit into Pinny, I now have to burn my free withdrawal for this month and get the money back in via instadebit.

There's no way this is getting all cleared before baseball season. To be honest, I'll be so happy to be done with Neteller. I can finally lay that unsettled feeling in my stomach to rest.

TML

[theKidd]

You don't need to take your money out of Pinny. I called all my books because I deposited through Neteller and they said just leave the money in the account and when it comes time to withdrawal you can use a different method.

It's not ideal but I don't want to take the risk of moving all my money back to Neteller and then withdrawing it to my bank account. I know we're not as big at the US but look what happened there. I have $0 in my Neteller account and I think I'll just leave it that way.

[Dr. Jack]

Originally Posted by theKidd

It's not ideal but I don't want to take the risk of moving all my money back to Neteller and then withdrawing it to my bank account. I know we're not as big at the US but look what happened there. I have $0 in my Neteller account and I think I'll just leave it that way.

Exactly. Do not put money back in neteller under any circumstance

[tmlfan4ever]

seriously, we shouldn't put money back into neteller? I haven't pulled the trigger yet but I was thinking it may be a better idea to get it out ASAP.

[Dr. Jack]

Originally Posted by tmlfan4ever

seriously, we shouldn't put money back into neteller? I haven't pulled the trigger yet but I was thinking it may be a better idea to get it out ASAP.

Get it out of Pinnacle? Why? It's safer than Neteller. Don't ignore history. The US people lost approximately $55 million to Neteller when it would have been much safer in the book.

Reality is Neteller will be completely gone soon. How can they survive more cuts? I don't think they can. Do not wait for something else. Clean out neteller now would be my suggestion.

[tmlfan4ever]

would it be better to get the money back to neteller and EFT'd before April 9th or keep it in the book (pinny) and hope that I can withdraw using another method?

[Dr. Jack]

NO, I wouldn't. Many of us in the US did the EFT with neteller only to still have it stuck in pending.

I would keep it in the book and when it comes time to withdrawing - just do it another way.

I mean Pinny left the US and paid everyone in a timely manner - I would say they are not the problem here.

[tmlfan4ever]

Great. Thanks for the advice Jack.

I have sent an email to Pinny asking if a withdrawal can be made in the future via a different method if all of the funds have been deposited via Neteller. Knowing Pinnacle, the response will be timely and helpful.

I will report back if it will help any other Pinny members in a similar situation.

Thanks again for the heads up,
TML

[Dr. Jack]

No problem and good luck

[Carl Carlson]

that's way too funny tml... just cause i did the same thing this morning when i read the news. i sent pinny an email regarding the exact same scenario. as long as that's fine, i'll be ok with it.