Should the SportsBook hold any responsiblity?

[studmlb55]

I signed up at BetGuardian yesterday and received their 100% sign up bonus. My player rep also offered me an extra 20% casino bonus but I adamantly declined it and told him to disable my casino. The player rep told me he put the information in his “notes” and would get that taken care for me immediately. I know myself and I have lost well into the 6 figures on online casino’s.







Fast forward 12 hours and I have had a great day. I have swept my baseball plays and have over quadrupled my beginning bankroll. I am feeling great and decide to have an end of the day celebratory drink. Of course as you know, a few drinks turned into A LOT of drinks…







The particulars of the rest of the night are a little foggy due to Jagermeister, but I evidently found my way onto the casino portion of the website at BetGuardian. After all the fog had settled and my mental state had found its way back in the morning, I call into BetGuardian to make a baseball play to find out that my account is sitting at 0 (ZERO, NADA, NILCH). Yea that’s right, I had lost all of my deposit and winnings, just under $2,000 in the casino.







My question to you is this…Does BetGuardian hold any responsibility for my losses after I was told that my casino would be turned off, (disabled) “immediately” upon my deposit into the website. If a player tries to keep himself from “economic suicide” by staying away from his weaknesses and the website tells the customer they will help in assisting in this, and then does nothing, should they be held accountable for said actions. I would have never deposited money into BetGuardian if I would have known that they were not going to disable my casino when I asked them too!







P.S. I reminded them today of the error of them not disabling my casino, they apologized and proceeded to disable it in less than 30 seconds…so it isn’t as if it was a tedious process for them to accomplish.

[Earl]

BetJam just bounce one of my checks that I cashed 3 weeks ago.

[Romanowski]

unfortunatley we are all responsible for our actions, drunk or not

how would you take it if your wife ****ed your cousin and used the I was drunk excuse the next day

shit doesnt fly after your junior year in college aka the real world

[Gobbler's Knob]

Originally Posted by Romanowski

unfortunatley we are all responsible for our actions, drunk or not

how would you take it if your wife ****ed your cousin and used the I was drunk excuse the next day

shit doesnt fly after your junior year in college aka the real world

He did however tell them to disable the service....still, at the end of the day you clicked on it.

[studmlb55]

Originally Posted by Romanowski

unfortunatley we are all responsible for our actions, drunk or not

how would you take it if your wife ****ed your cousin and used the I was drunk excuse the next day

shit doesnt fly after your junior year in college aka the real world

I am not saying my actions are not to be forgiven fully...

But should the casino's actions also be held accountable...

We both made promises and it seems only one of us is having to stick to theirs...

BTW I wasn't using me being drunk as an excuse...I just know that that is obviously the more obvious time for me to make mistakes such as clicking on the casino in the first place. I made sure I protected myself by having the casino disabled. Just like the wife could delete the cousins number from her phone...

[sportsreport]

This conversation was recorded right.... Call em and have them play it back.

[vikesfan]

Is there a deadline when you have to sign up for the 100% bonus at BetGuardian, so if i send $1000 they would give me another $1000 right?

[northstars]

Originally Posted by Romanowski

unfortunatley we are all responsible for our actions, drunk or not

how would you take it if your wife ****ed your cousin and used the I was drunk excuse the next day

shit doesnt fly after your junior year in college aka the real world

it's not too often i agree with romanowski on something, in fact it may be the first time ever but he's exactly right. you should have checked the website when you were done with first call and called back immediately and demanded the casino be disabled.

[be47320]

you have 0 chance of a refund, sucks but sorry

good news is you probably would have never been able to cash out anyways

[MCP313]

I disable the same thing but I will not make a bet until the casino feature has been turned off and I will keep following up until its done.

[studmlb55]

Originally Posted by MtrCtyPimp

I disable the same thing but I will not make a bet until the casino feature has been turned off and I will keep following up until its done.

Probably the best Mode of operation...

[studmlb55]

Originally Posted by sportsreport

This conversation was recorded right.... Call em and have them play it back.

They recognized that they made a mistake without the conversation played back...a nice big "I am sorry" worth 2 grand...

[weazel079]

BetGuardian has a B rating. Never heard of them but i am leery of any book that is not sponsored by any of the big forums.

Tough luck. If you can't stay out of the casino then you should probably find a different hobby.

[ParrotHead]

Sounds like you have a problem

[studmlb55]

Originally Posted by ParrotHead

Sounds like you have a problem

This thread was not a case study so no diagnosis is needed...thanks