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  #1  
Old 08-31-2006, 09:13 AM
Your 2012 NBA champs
 
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Things about a book that just drive you crazy

Thoughts?
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  #2  
Old 08-31-2006, 09:49 AM
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When you have to comfirm a bet 3 or 4 times.I won't say which book but I placed a bet a couple of days ago locked it,Initialed it confirmed it and it won and when I went to check it it was no action.When I emailed them about it they said you need to go back and check pending bets after each bet because sometimes it still doesn't confirm after all that BS.They pretty much told me tuff.
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  #3  
Old 08-31-2006, 09:53 AM
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Some clerks dont speak English that well
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  #4  
Old 08-31-2006, 09:55 AM
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Customer service that take ages to reply hate it......
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  #5  
Old 08-31-2006, 02:53 PM
Your 2012 NBA champs
 
Join Date: May 2002
Location: Florida
Posts: 59,189
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Will – That is frustrating at times although I prefer to not do any phone calling because of that. Lol

Dave – Some don’t give a crap about customer service and I am not they understand how important it is.
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  #6  
Old 08-31-2006, 02:58 PM
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"line error"

they are a bunch of liars and will kill off a bet on occasion that they really have no right to do. don't post a line that you don't back up.

When I bet something and before it starts decide I don't like the line, I don't get to call them and say, oops, I made a capping error!

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  #7  
Old 08-31-2006, 06:00 PM
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when they shut down while you still have money in them
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  #8  
Old 08-31-2006, 06:02 PM
Your 2012 NBA champs
 
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Quote:
Originally Posted by BurnTheEvidence
when they shut down while you still have money in them
can't get any worse than that BTE
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  #9  
Old 08-31-2006, 06:11 PM
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Hate having to type my username and password every single time when wanting to place a bet.

More and more books are getting rid of "The Remember me" cookie option. ( lol )

i guess its a good thing though due to security purposes.
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  #10  
Old 09-01-2006, 05:51 PM
Your 2012 NBA champs
 
Join Date: May 2002
Location: Florida
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Quote:
Originally Posted by Trossi3389
Hate having to type my username and password every single time when wanting to place a bet.

More and more books are getting rid of "The Remember me" cookie option. ( lol )

i guess its a good thing though due to security purposes.
That does suck. Damn security but I know what you mean
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  #11  
Old 09-01-2006, 05:55 PM
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Quote:
Originally Posted by Dr. Jack
That does suck. Damn security but I know what you mean
Same feeling, especially when you have multiple books and (it may just be me), but I try to log in but I am using a different login (from another book), so you think it's the password and try a couple more times just changing your password, then they don't allow you to try and sign in for 30 minutes... that pisses me off, lol.. I would like for it to be signed on all the time, but I understand why they don't do that.

PV
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  #12  
Old 09-02-2006, 11:06 AM
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When the website doesn't work.... like right NOW
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  #13  
Old 09-02-2006, 11:32 AM
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oh and when they wait until gameday to release the lines, I like them up early.. hence bet wwts.. lol..

BOL
PV
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  #14  
Old 09-02-2006, 11:35 AM
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Quote:
Originally Posted by actionsportscentral
When the website doesn't work.... like right NOW
LOL
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  #15  
Old 09-02-2006, 11:39 AM
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- no live chat
- crappy phone line quality and/or english speaking
- lines that change after submitting bets, and having to go re-enter -all- bets from scratch, not just the one that changed
- frequent and cryptic error messages
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