Thumbs Up

[Seanie Mac]

to apple.

i dropped my ipod and it basically died because of that. I had to send it away to get fixed and the service was great. they pay for your shipping and handling, and when its fixed overnighted it back to me. i had heard horror storied of getting these fixed. a friend of mine said it took her 3 months. it only took me 3 weeks for them to send me the box from cali, send it to them, and have them come back. and thats based on only business days. it came back to me yesterday.


it couldnt be fixed so they sent me a new unit with all my sings still intact, for free. you get a 6 month warranty where they pay for everything, then the next 6 months you only pay for the S&H.

[dhunter]

Originally Posted by Seanie Mac

to apple.

i dropped my ipod and it basically died because of that. I had to send it away to get fixed and the service was great. they pay for your shipping and handling, and when its fixed overnighted it back to me. i had heard horror storied of getting these fixed. a friend of mine said it took her 3 months. it only took me 3 weeks for them to send me the box from cali, send it to them, and have them come back. and thats based on only business days. it came back to me yesterday.


it couldnt be fixed so they sent me a new unit with all my sings still intact, for free. you get a 6 month warranty where they pay for everything, then the next 6 months you only pay for the S&H.

I agree man. I bought my iPod at Best Buy. The hard drive died on me. It completely froze. I took it back to Best Buy with a receipt. They wouldn't exchange it because it was after the 30 days that are allowed for refunds. I was pissed. I took it into the Apple store. The guy said oh yeah, I've seen this happen before. Goes to the back and brings me out a brand new iPod. No questions asked, didn't even ask for a receipt. Awesome!

[jonnyblaze]

I dont know I listen to tapes and 8-tracks