Vontage Warning!!!

BigdaddyQH · #1 03-17-2009, 02:31 PM

This actually happend to a friend of mine last night. He was away, and his wife was home alone. She was upstairs, when an intruder broke into the downstaris front of their home. She immedinately dialed 911, hid the phone, and hid herself. For some unknown reason, possibly their dog, the intruder was scared off. A neighbor pasing by noticed the open front door, and went in (armed, for his safety) to investigate. He found the lady hiding in the upstairs closet. She told him that she had called 911, and they waited for the police to arrive. After 20 minutes, no police. Here is the reason why.

When you dial 911 on your regular home phone, and have service with Verizon, AT&T, or other phone companies, your address is immediately sent to the computer of the 911 operator who took your call. That way, if there is no response on the line, the 911 operator can send out police to investigate. If the only serice you have is Vontage, or a company like them, your call is made from your computer, not your regular phone line, and 911 operators have no way of getting your address. It is like calling 911 on a cell phone. In California, you get the Highway Patrol, and they have no way of getting an address from a cell phone.

Just a tip guys. If you know of anyone with a medical problem that may facilitate a 911 call where the victim cannot talk, make sure that their phone is routed through a regular phone company. It is a good idea to hae at least one phone line in your home routed that way. Obiously this can mean the difference between life and death. This is what Vontage does NOT tell you.