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  #1  
Old 09-03-2020, 02:44 PM
epix86 epix86 is offline
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Exclamation } OLG Notices, Errors, Corrections, and Rules Thread {

Might be useful to start a thread for these...

Notices;
Errors;
Corrections; and,
Rules

Report a notice? See something weird? Have a question?

Post to let people know and/or discuss.
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Old 09-03-2020, 02:46 PM
epix86 epix86 is offline
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3 SEP : List 3033 - Event 12 hky Colorado ~ Dallas

Thanks to member, TS for this:

Quote:
Originally Posted by TS View Post
Don't throw away the tickets:

"Customer Notification! OLG made an error and offered “Tie” as a possible outcome for Playoff Hockey Event 12 on PRO•LINE List 3303 on September 2, 2020. Our game conditions do not allow for a tie in Playoff Hockey. OLG will honour this Tie outcome as correct, with the odds adjusted to 1.0, in addition to the actual event result. If your ticket includes the Tie outcome for Event 12 and all your other selections were correct, your ticket will be treated as a winning ticket. Please note your prize payout will be adjusted for the new Event 12 odds. We apologize for any confusion."
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Old 09-15-2020, 05:22 AM
epix86 epix86 is offline
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Re: Prize Claims In-Person

OLG is accepting in-person claims for prizes of $1,000 or more at the Prize Centre in Toronto on an appointment-only basis. Customers who attend the Prize Centre without an appointment will not be allowed entry. Please call 1-800-387-0098 to schedule an appointment. All claims under $50,000 can be submitted by mail. Players are reminded that prizes up to $999.90 can be claimed at lottery retail locations, subject to availability of cash on-site. Please visit OLG.ca for more information on claiming prizes.
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Old 09-24-2020, 05:28 AM
epix86 epix86 is offline
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23 SEP 2020 - BKL Props Card 34

Customer Notice - On September 23, 2020, OLG incorrectly listed the teams participating in the event for PROPS Card 34 (List 1339) as [email protected] instead of [email protected] Beginning September 24, customers with winning tickets can validate their tickets for prizes, and customers with non-winning tickets can validate theirs for a refund of their wager. Regular prize claim limits and processes apply. We apologize for any confusion. Call 1-800-387-0098 with any questions.
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Old 10-05-2020, 05:46 PM
justbyone justbyone is offline
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Olg machines down..can't play props tonight. Sucks
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Old 10-06-2020, 04:30 PM
epix86 epix86 is offline
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• FTB PROPS Card 79 • Mon. Oct. 5 - Falcons @ Packers

From the ProLine website:
Quote:
Due to technical issues, validations for PROPS Card 79 (List 1340) are delayed until Wednesday October 7, 2020. Thank you for your patience.
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  #7  
Old 10-06-2020, 04:32 PM
epix86 epix86 is offline
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[ NFL POOLS CARD 61 ] Week 4 ~ 1:00PM close Sun. Oct. 4

From the ProLine website:

Quote:
POOLS Card 61, Event 11 [email protected] – This game was postponed by the League and not played on its original scheduled play date of Sunday, October 4. Because of this, OLG has deemed the event incomplete and applied a win result for both Visitor and Home selections. See the POOLS LOTTERY GAME CONDITIONS on the POOLS tab to the left for more details on incomplete events.

Last edited by epix86; 10-13-2020 at 06:03 AM.
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Old 10-13-2020, 06:03 AM
epix86 epix86 is offline
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From the ProLine website:

Quote:
POOLS Card 83, Event 2 [email protected] and Event 12 [email protected]– These games were postponed by the League and not played on their original scheduled play date of Sunday, October 11. Because of this, OLG has deemed the events incomplete and applied a win result for both Visitor and Home selections. See the POOLS LOTTERY GAME CONDITIONS on the POOLS tab to the left for more details on incomplete events.
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Old 10-21-2020, 09:27 PM
AcesFaces AcesFaces is offline
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I am not sure who might have the answer to this, but please help if you do.

Does anyone know which day's proline changes their pointspread lines? Are there specific days that they change it or are they changing them everyday?
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Old 10-21-2020, 10:33 PM
epix86 epix86 is offline
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Quote:
Originally Posted by AcesFaces View Post
I am not sure who might have the answer to this, but please help if you do.

Does anyone know which day's proline changes their pointspread lines? Are there specific days that they change it or are they changing them everyday?
On the official Proline list on the website or app, you may see a "Wager cut-off time" noted. Typically, after that time and date noted, the list may change with revised spreads and/or odds offered.

So, for example, for this NFL week (#7), for the Sunday and Monday games there currently is a wager cutoff time noted for 11:59pm Thursday. So a new/updated list will be provided on Friday. The list provided for NFL on Friday is usually good until 11:59pm Saturday, and a new list will be issued on Sunday.

Hope this helps. Anyone else, feel free to corroborate, add, and/or correct.
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  #11  
Old 10-22-2020, 11:11 AM
darth wager darth wager is offline
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Quote:
Originally Posted by epix86 View Post
On the official Proline list on the website or app, you may see a "Wager cut-off time" noted. Typically, after that time and date noted, the list may change with revised spreads and/or odds offered.

So, for example, for this NFL week (#7), for the Sunday and Monday games there currently is a wager cutoff time noted for 11:59pm Thursday. So a new/updated list will be provided on Friday. The list provided for NFL on Friday is usually good until 11:59pm Saturday, and a new list will be issued on Sunday.

Hope this helps. Anyone else, feel free to corroborate, add, and/or correct.
agree with elix, i dont think nfl spreads and totals change on thursday or saturday
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  #12  
Old 10-22-2020, 05:55 PM
AcesFaces AcesFaces is offline
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Quote:
Originally Posted by epix86 View Post
On the official Proline list on the website or app, you may see a "Wager cut-off time" noted. Typically, after that time and date noted, the list may change with revised spreads and/or odds offered.

So, for example, for this NFL week (#7), for the Sunday and Monday games there currently is a wager cutoff time noted for 11:59pm Thursday. So a new/updated list will be provided on Friday. The list provided for NFL on Friday is usually good until 11:59pm Saturday, and a new list will be issued on Sunday.

Hope this helps. Anyone else, feel free to corroborate, add, and/or correct.
Thank you for this. When are lines initially released? and they only change lines twice correct? Friday and Sunday?
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  #13  
Old 10-25-2020, 10:21 PM
NFLSurvivor NFLSurvivor is offline
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Quote:
Originally Posted by AcesFaces View Post
Thank you for this. When are lines initially released? and they only change lines twice correct? Friday and Sunday?
If you are asking about NFL PS, they are initially released on Wednesdays and yes they will be updated twice, first time on Fridays and second time on Sundays.

The lines used to stay the same from Wednesdays until Sundays but those days are sadly long gone.
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Old 10-25-2020, 10:34 PM
TS TS is offline
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Hello NFLS

I am wondering your approach to NFL with its early release and odds changing on fixed days.

Say on Wed when the line released there is an edge on game x, knowing the reference odds can move between Wed and Fri, Fri and Sun, and that on occasions NFL PS does go OTB (albeit less frequent compared to other sports). I find one problem with OTB or odds changing is the FOMO mentality.

Sometimes you can jump on an edge only to see it disappear by game time, but then it's difficult to predict when a game will go OTB (and sometimes even severely negative edge games go OTB). Sometimes it feels like "winner's curse", you get your ticket in time but then you overpaid for the odds.

Last edited by TS; 10-25-2020 at 10:36 PM.
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Old 10-25-2020, 10:46 PM
NFLSurvivor NFLSurvivor is offline
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Hey TS, my approach is very simple: I play the values when I see them. I don't worry too much about line changes, if they present new opportunities then I will play those as well but if not, all is good.

I have other priorities outside of this and I don't have time to watch the OLG board like a hawk (or subscribe to line services) and pounce when something pops up, like many folks do, and I fully understand that is the only way to be successful in this changing ProLine landscape.

Best of luck with your approach, it has certainly been tough sledding this season but we have to keep trucking along and let the chips fall where they may.
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  #16  
Old 10-28-2020, 12:14 PM
NFLSurvivor NFLSurvivor is offline
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Today is a perfect example, TS. Full slate of games (SCR, NFL, CFB) leading all the way to Monday but there is absolutely no value on anything so we have to be patient and see what brings us in the days ahead.

You won't certainly see any OTB or LLE the way things are today, unless there is a breaking news injury/COVID update for any of the star players that we don't know about until it is made public.
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Old 12-07-2020, 08:39 AM
epix86 epix86 is offline
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Long Beach State vs. Loyola Marymount - Dec. 4. 2020

PRO•LINE and POINT SPREAD Event 56, List 3074 from December 4, 2020 (Long Beach State vs. Loyola Marymount) had an incorrect start time of 10 p.m. listed, rather than the actual start time of 9 pm.

In order to minimize customer confusion and impact, OLG will honour all other outcomes on this event, in addition to the actual event result.

Players with tickets including this event should check them again now that the results have been updated and validations have resumed. Customers who have thrown out what would be considered a winning ticket as a result of this update can file a Lost Ticket Claim through the OLG Support Centre. We thank our customers for their patience and apologize for any inconvenience.
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  #18  
Old 01-07-2021, 05:40 PM
bleedblue bleedblue is offline
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I have been having a bit of a hard time cashing tickets lately because the retailer doesn’t have the funds. Not sure if it’s province wide but I was at loblaws yesterday and they had a sign in their lotto area that said they just put winning tickets onto debit or visa because of covid. So after confirming with them I was able to go back and cash up to $999.00 in tickets onto my debit. Hopefully this can help some others, it was a game changer for me.
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Old 01-07-2021, 06:58 PM
slooby slooby is offline
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Quote:
Originally Posted by bleedblue View Post
I have been having a bit of a hard time cashing tickets lately because the retailer doesn’t have the funds. Not sure if it’s province wide but I was at loblaws yesterday and they had a sign in their lotto area that said they just put winning tickets onto debit or visa because of covid. So after confirming with them I was able to go back and cash up to $999.00 in tickets onto my debit. Hopefully this can help some others, it was a game changer for me.
Zehrs in my area does that as well , but if cash is available the lady will payout in cash ...Either way pay me

...
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Old 01-14-2021, 06:17 AM
epix86 epix86 is offline
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CBK Event 67, List 3093 from January 11, 2021 (Texas Southern vs. Prairie View)

The final score for PRO•LINE CBK Event 67, List 3093 from January 11, 2021 (Texas Southern vs. Prairie View) was amended by the league following the end of the game and after OLG had entered the results in its central computer system. In order to minimize customer confusion and impact, OLG will honour both the Home and Tie outcomes on this event.

Players with tickets including this event should check them again now that the results have been updated. Customers who have thrown out what would be considered a winning ticket as a result of this update can file a Lost Ticket Claim through the OLG Support Centre. We thank our customers for their patience and apologize for any inconvenience.
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  #21  
Old 03-09-2021, 10:07 AM
epix86 epix86 is offline
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March 9, 2021:

A scheduled shutdown of the Lottery system has impacted results being entered for a number of sports events. Validations for Events #13, 14 and 62[List 3125], POOLS Card #92 and PROPS Cards #94 and 95[List 1362] will be available starting on Wednesday, March 10.
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Old 05-17-2021, 05:00 AM
epix86 epix86 is offline
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scr - NY Red Bull vs. Philadelphia - Event 52 List 3177

As expected:
Quote:
PRO•LINE SCR Event 52, List 3177 (Philadelphia vs. New York RB) had an incorrect Home and Visitor designation. In error, OLG incorrectly identified Philadelphia as the Visitor and New York RB as the Home, when it should have been New York RB as the Visitor and Philadelphia as the Home. In order to minimize customer confusion and impact, OLG will honour all outcomes on Event 52, List 3177. Players with tickets including this event should validate them through the lottery terminal. Customers who have thrown out what would be considered a winning ticket as a result of this decision can file a Lost Ticket Claim through the OLG Support Centre. We thank our customers for their patience and apologize for any inconvenience.
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  #23  
Old 05-25-2021, 05:41 AM
epix86 epix86 is offline
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25 May 2021 - Delayed Validation due to Shutdown

Delayed Validation due to Shutdown
List 3188 - Event #5 - Hockey - Edmonton ~ Winnipeg
List 3188 - Event #12 - Hockey - Minnesota ~ Vegas
PROPS Card #81 - Basketball (closed Monday, May 24)
POOLS Card #73 - Hockey (closed Sunday, May 23)
Quote:
A scheduled shutdown of the Lottery system has impacted results being entered for a number of sports events. Validations for Events #5 and 12[List 3188], POOLS Card #73 and PROPS Card #81[List 1373] will be available starting on Wednesday, May 26.

Last edited by epix86; 05-25-2021 at 05:44 AM.
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